Welcome to Blazing's Privacy and Cookie Policy ("Policy"). All references in this policy to "Blazing", "we", "us", or "our", refer to YalaYala Technology Co., Ltd., its parent companies. This Policy explains how YalaYala Technology Co., Ltd. processes and puts you in control of your Personal Information. At Blazing, "Personal Information" means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe "processing" of Personal Information, we mean how we collect, use, share, and retain Personal Information. This policy covers these activities across all of our properties ("Properties" or "Blazing Properties"). We have included page links that describe additional details you may find helpful.
This policy covers the following Blazing Properties
The Blazing applications and related features on both the mobile platform (i.e., "Blazing App" or "App") and the Blazing Web platform (i.e., https://bn.cdyala.com), (collectively known as "Blazing Services"), ("Blazing App" or "App"),
For processing of Personal Information of Blazing employees, contractors, and applicants, please click here to review our related processing practices.
Our Commitment to Privacy
• As a global social networking application, the Blazing Properties allows you to share information about yourself with us, Blazing's service providers who help us provide our Properties, and other Blazing users, including your precise location and information that may be deemed "sensitive" or "special category" in certain jurisdictions such as ethnicity, sex life, sexual preferences, or your self-reported health information. Our goal is to put you in control of as much of the Personal Information that you share within the Blazing Properties as possible. We recommend you read this Privacy and Cookie Policy and our Terms and Conditions of Service carefully. To support our commitment to continued transparency, in addition to regular updates to this Policy, within the Blazing Services you will see occasional pop-up privacy notices meant to help you understand what you are participating in when you choose to use certain features or services.
• By using the Blazing Properties, you are transmitting information to Blazing in the United States and its service providers (in the United States and other third countries). If you are a resident of another country, note that the United States and other third countries may not afford the same privacy protections as your country of residence.
• Permissible Age. The Blazing Properties are intended only for users who are legal adults, generally eighteen (18) years of age and older. If you are aware that a child or minor has submitted Personal Information on the Blazing Properties, please contact us by either using the in-app reporting tool or by submitting a request outside of your Blazing account , so that we can take appropriate action.
PERSONAL INFORMATION WE COLLECT
• When you use the Blazing Properties, we collect Personal Information about you, the majority of which you choose to provide. We may collect data about your interactions, use, and experiences with our Properties and receive information from third-parties.
• Personal Information You Are Required to Provide. When you set up an account, we require that you provide limited Personal Information such as email or phone number and date of birth to validate that you are an adult.
• Personal Information You Have the Option to Provide. You have a choice about what Personal Information you provide as part of your public profile ("Blazing Profile"). Personal Information which you include in your Blazing Profile is referred to as your "Profile Information" which is shared with other users of the Blazing Services (the "Blazing Community"). For example, you may choose to share location, photos and videos. Note, however, that failing to provide certain information may impact the functionality of certain Blazing Services. You may also optionally provide Personal Information to us for feedback and customer support services or when you agree to participate in surveys. Such data varies from survey to survey.
• A note on location information. We may collect your precise location ("Location") to determine your distance from other users ("Distance Information"). Sophisticated users who use the Blazing Services in an unauthorized manner, or other users who change their location while you remain in the same location, may use Distance Information to determine your exact location and may be able to determine your identity. You may choose to hide your Distance Information; however, the Blazing Services will continue to sort and display your profile based on your relative distance from other users. Accordingly, even if you choose to hide your Distance Information, others may nevertheless be able to determine your Location. You may revoke this permission and disable the location services on your device on an iPhone by going to Settings> Privacy> Location Services> Blazing; on an Android device by going to Settings> Location> Blazing> Permissions> Location; and on Blazing Web by adjusting your browser settings.
• Personal Information We Receive From Your Device When You Use The Blazing Properties. To maintain and improve the Blazing Properties, we collect Personal Information such as user activity, hardware and software information, cookies, and leverage other technologies such as web beacons, software development kits (SDKs), local storage, and log files.
• Personal Information We Receive From Third-Parties. Blazing collects limited information from third-parties. For example, we may collect Personal Information from payment processors, app usage and website tracking information partners, authentication partners (e.g., Google and Facebook), machine learning partners, and our consent management platform provider.
Profile Verification Information (Including Biometric Information)
For safety and security and to ensure you have the best possible user experience, we may require Users to verify their accounts and might ask for your phone number and, in some instances, we might also ask that you carry out photo verification. We want to make sure you are not a robot! And we also want to avoid fake Blazing accounts being created which can be used for malicious activities and cybercrime – they threaten the Blazing network and spoil things for everyone. This verification might be required by us for the prevention of fraud. You can also verify your photo on a voluntary basis (to add the blue “verified” badge to your profile).
If you choose to verify your profile photo, we will scan each photo that you submit. The scan may include the use of facial recognition technology so that we can compare the photo you submit to your profile photo, to help ensure that you are who you say you are. We do not add the verification photos to your profile. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for three years after your last interaction with us, whichever occurs first. After the applicable retention period expires, we take commercially reasonable steps to permanently and securely delete the scans from our systems.
Purchases Information
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
Blazing uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behavior that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact Blazing to contest the decision.
Please note that if your account is blocked for any reason, any account(s) that you have on any other Blazing Group platforms/applications, may also be blocked as part of our anti-spam and anti-fraud procedures.
Location Information
If you have given Blazing access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalize the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.
If you have given Blazing access to your location services, but wish to turn them off, you can do so by the following methods:
iPhone app — settings, privacy, location services, Blazing
Android — settings, location, Blazing, permissions, location
Device Information
We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out here. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.
Information you give us
You choose to give us certain information when using our services. This includes:
When you create an account, you provide us with at least your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
When you complete your profile, you can share with us additional information. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.
Information We Receive From Others
In addition to the information you provide us directly, we receive information about you from others Users. Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
Information collected when you use our services
When you use our services, we collect information about which features you‘ve used, how you’ve used them and the devices you use to access our services. See below for more details:
Usage Information
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
Device Information
We collect information from and about the device(s) you use to access our services, including:
hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
WHAT WE DO WITH YOUR PERSONAL INFORMATION
The main reason we use your Personal Information is to enable the Blazing Properties, such as providing you with core features of the Services, providing you with support, and supporting platform safety. We only process your Personal Information in accordance with specific purposes and legal bases where required.
In general, we use your Personal Information to:
• Provide you with the Services associated with your Blazing account.
• Answer your inquiries and provide you with support.
• Improve our Properties and support user safety within the Services (including machine learning and automated decision-making).
• Protect our interests as a company.
• Allow you to enjoy certain Service and Property features (including machine learning and automated decision making).
• Allow third-party ad / marketing partners to use cookies and other technologies for the purposes of serving ads to free users of the Services.
• Conduct surveys or obtain your voluntary feedback about our Properties.
• Respond to legal requests from law enforcement agencies, regulators, and other third-parties to comply with "Legal Obligations" (as defined below).
HOW WE SHARE YOUR PERSONAL INFORMATION
To enable you to make meaningful connections, Blazing allows you to share information about yourself with the Blazing Community and third-parties in connection with our providing you with the Blazing Properties as described in this Policy. In general, we share your Personal Information in the following ways:
• The Blazing Community. The Blazing Services are intended to be a safe space where you can discover, navigate, and interact with others in the Blazing Community. As part of the Services, Blazing enables you to share your Profile Information, location, and other information with the Blazing Community.
• Third-Party Partners. Blazing shares Personal Information with a number of third-party partners to bring you the Blazing Properties, such as Service Providers (e.g., Sift for fraud prevention and PartnerHero for customer support), Ad / Marketing Partners help facilitate advertising experiences (e.g., AppLovin), and Other Partners that support the Blazing Properties and with whom you may provide Personal Information to directly (e.g., Apple for chat back up and Stripe for payment processing). For the avoidance of doubt, Blazing only shares HIV status, Last Tested Date, and vaccination status with necessary Service Providers such as companies that host data on our behalf (i.e., Amazon Web Services) or help in processing data access requests you initiate ( i.e., PartnerHero) - we do not share this information with any advertising companies.
• Business Transactions. If another company acquires, or plans to acquire, our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Policy.
• Legal Obligations. We may access, preserve and disclose Personal Information to investigate, prevent, or take action in connection with:
• (i) enforcement of the Blazing Terms and Conditions of Service;
• (ii) claims that any content or behavior violates our policies or the rights of third-parties;
• (iii) requests for customer service;
• (iv) technical issues;
• (v) protecting the rights, property or personal safety of Blazing, its users or the public;
• (vi) lawful legal requests including subpoenas, warrants, or court orders or in connection with any legal process;
• (vii) establishing or exercising our legal rights or defending against legal claims;
• (viii) tax and accounting purposes;
• (ix) as otherwise required by law, collectively "Legal Obligations".
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We retain your Personal Information for no longer than is necessary to fulfill the purposes for which the information was collected or as otherwise permitted or pursuant to Legal Obligations or pursuant to the Blazing Terms and Conditions of Service . We also retain a device identifier (i.e., IDFV and Android ID) and limited log information for up to a period of two years following account deletion to support internal reporting, metrics and statistics. Personal Information may be retained for longer periods of time if required for legal or security purposes. For example, Blazing may retain some account information, a device identifier (i.e., IDFV and Android ID), and limited log information for accounts that have been banned or that violate the Blazing Terms and Conditions of Service . In some circumstances, Blazing may also retain chat messages used for reporting violative behavior resulting in an account's ban.
Server-side and Local Storage: Blazing is transitioning to the storage of chat messages on its servers to support the use of the Blazing Services including enhanced safety features and an improved user experience across multiple platforms and devices, which will result in a longer retention in compliance with our data retention policy. However, chat messages, including images and recordings, may still be retained locally on user devices and may still be retained on the recipient's device even after the information is no longer available on Blazing's servers.
YOUR CHOICES AND RIGHTS
Where your jurisdiction's law allows, you can make the following choices and exercise your rights regarding your Personal Information held by Blazing:
• Correct Profile Information. By creating an account, you are providing us your Personal Information for your Blazing Profile. You can review and change your Profile Information at any time by accessing the "Edit Profile" section of the Blazing Services.
• Delete Account and Related Information. You may delete your account and related Profile Information at any time.
-Deletion of Your Account and Personal Data
-You have the right to delete your Account whenever you wish. To do so, please follow these instructions:
-Log into your account;
-Tap the right button at the bottom of the screen;
-Choose 'Settings';
-Click 'Delete Account' at the bottom of the screen;
-Input "delete"
-Then choose 'Delete' once again.
After deletion, your Personal Information will be deleted from Blazing's systems in accordance with this Policy. There are circumstances where some or all of your information may be retained after your request (such as for Legal Obligations, moderation review, dispute resolution, and other matters in accordance with this Policy).
• Promotional Emails. You may choose to allow us to use your email address to send free newsletters, surveys, offers, and other promotional materials related to Blazing and/or the Blazing Properties, as well as targeted offers from third-parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you unsubscribe from receiving such promotional emails, we may still send you service-related communications, and our applications will continue to deliver you in-app messages.
• Behavioral Advertising On Websites, Third-Party Platforms, and the Blazing Services. You can opt-out of the sharing of your Personal Information (or the "sale" of your Personal Information as the practice may be referred to in some jurisdictions) with our Ad / Marketing Partners. Please note that opting-out of behavioral advertising does not mean that you will not receive advertising while using the free version of Blazing Services. It will, however, exclude you from interest-based advertising as provided by the applicable choice mechanisms.
• Third-Party Tracking. You may opt-out of Google Analytics' collection and use of your Personal Information
• Access & Portability. You may request that we provide you with information about our processing of your Personal Information and provide you with a machine-readable copy of your Personal Information. We may not be able to provide some elements of information if that information would also reveal Personal Information about another person or if we are legally prevented from disclosing such information.
• Restrict Processing. Under certain circumstances, you may limit the way we process your Personal Information (e.g., through controls provided by your device's operating system, like "Location" (defined below) access, Location granularity, and opt-ing out of the use of your Ad ID for behavioral advertising).
• Withdraw Consent. You may withdraw consent that you have previously given us at any time. Revocation of your consent will only apply to future processing activities and will not apply retroactively. To learn more about the processing activities where Blazing relies on your consent, refer to our Legal Bases.
• Object to Processing. You may object to us relying on our legitimate interests as the reason for why we process your Personal Information.
• Non-Discrimination. You are entitled to exercise the rights described above free from discrimination.
HOW WE PROTECT YOUR PERSONAL INFORMATION
At Blazing, we take the privacy and security of your Personal Information, including information considered sensitive, seriously. Our cybersecurity team actively works to maintain the integrity, confidentiality and availability of the Blazing Properties and our policies and protocols are focused on protecting your Personal and sensitive Personal Information. We consistently strive to improve our defenses in the ongoing battle against threat actors. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and Blazing cannot guarantee the security of your Personal Information. Our security, safety, and privacy features are provided on an "as-is" basis. As such, their effectiveness and error-free operation cannot be guaranteed, and we cannot ensure absolute confidentiality, anonymity, or personal safety. Individuals who have specific concerns about how their data may be protected are advised not to use the Properties. In the event that we are required by law to inform you of any unauthorized access to your Personal Information, we may notify you electronically or in writing in accordance with applicable law.
HOW TO CONTACT US OR FILE COMPLAINTS
Contact Information. Blazing welcomes your comments, questions, or complaints regarding this Privacy and Cookie Policy, our use of your Personal Information, or our response to your requests regarding your Personal Information. Please contact us by email at Blazing@cdyala.com
Where necessary, we may request specific information from you to verify your identity prior to processing your request.
POLICY CHANGES
The latest version of the policy available at https://bn.cdyala.com/priv_bof/index.htm will govern our use of your Personal Information. Blazing may revise this policy from time to time. If Blazing determines, in its sole discretion, that the changes we make to this policy are material, we will notify you in advance (e.g., within the Services or via email).